Factory Order Program

How to track your factory order

Throughout the process, you can always touch base with your Sales Representative for an update or have any questions answered. You can also follow your own vehicle online, stage by stage, using your order confirmation number.

A new Ford Bronco Sport being unloaded from a car carrier outside Nick Mayer Ford
From the plant to 6200 Mayfield Road - you can see every stage of the journey.
  • 8 order stages
  • Ford’s official tracker
  • Or just call your rep
Before You Start

What you need to look it up

Your order confirmation number

You'll find it in your ordering paperwork. Think of it like a tracking number for a package.

The last name on the order

The last name or business name the order was submitted with has to match.

Note: While you can see the stage of your vehicle, it may not always be indicative of the length of time each step will take.

Order Status Stages

Where your vehicle is, stage by stage

Below are the order status stages that tell you where your vehicle is at in the process.

  1. Stage 1 Order Confirmed

    Your factory order has been submitted by Nick Mayer Ford and received by Ford Motor Company. Your order is in the system and awaiting scheduling.

  2. Stage 2 Not Yet Scheduled

    Ford has received your order, but a production week has not yet been assigned. Your vehicle is in the queue and waiting for an available production slot. It is not uncommon for your vehicle to stay in this phase for some time – especially for high-demand models like the Bronco or Super Duty.

  3. Stage 3 Scheduled

    Your vehicle has been assigned a production week. This means Ford has committed to building your vehicle and you now have a target build date.

  4. Stage 4 In Production

    Your vehicle is actively being built on the assembly line at the Ford plant.

  5. Stage 5 Built

    Your vehicle has completed the production process and has passed Ford's quality inspection at the plant. A VIN number has been assigned.

  6. Stage 6 Awaiting Shipment

    Your vehicle has been released to the carrier. It is staged at the plant and waiting to be loaded onto a truck or rail car for transport.

  7. Stage 7 In Transit / Shipped

    Your vehicle is on its way to Nick Mayer Ford. Depending on which Ford plant built your vehicle, transit can take anywhere from a few days to a couple of weeks by truck or rail.

  8. Stage 8 · Final Delivered to Dealer

    Vehicle has made it to Nick Mayer Ford and is waiting for the PDI process.

After It Arrives

We call you

When your vehicle arrives at Nick Mayer Ford, one of our General Managers will contact you to find a good time to have conversations about final financing, taking delivery of the vehicle, and any other open-ended items that may need to be covered.

Need An Update?

Ready to check your factory order status?

Look it up yourself with your order confirmation number, or just call us and we'll tell you exactly where your vehicle sits.